Customer: "I keep getting inappropriate pop-ups on my computer and don't want my wife to think that it's me." Advisor: "I will remove them for you." Customer: "How do I get them back when she is not in?" Advisor: "Press any key to continue." Customer: "I can't find the 'Any' key." Customer: "My mouse mat isn't wired up."Advisor: "I'm not sure I understand, your mouse mat shouldn't have any wires."Customer: "Well how does it know where my mouse is? Is it wireless?" Customer: "I met a man on the internet, can you give me his phone number?" Advisor: "You have spyware on your machine which is causing the problem."Customer: "Spyware? Can they see me getting dressed through the monitor?" Customer: "How do I change channel on my monitor?" Advisor: "Your monitor won't have channels like a TV." Customer: "But I was watching the internet channel the other day and now I just get the word processing channel." Advisor: "Can you click on 'My Computer'?"Customer: "I don't have your computer, just mine." Customer: "My 14 year-old son has put a password on my computer and I can't get in." Advisor: "Has he forgotten it?" Customer: "No he just won't tell me it because I've grounded him." Customer: "I have lost my work." Advisor: "Let's see if we can get your documents back for you?" Customer: "You don't understand, I've lost my job and I want to get on to the internet to find a new one." Customer: "My internet isn't working." Advisor: "What modem are you using, is everything connected up?" Customer: "No I haven't taken the computer or the modem out of their boxes yet!" Customer: "My iPod will only play one song."Advisor: "Which other tracks have you downloaded from iTunes?" Customer: "Do I need to download tracks?"Customer: "My digital camera only takes dark photos."Advisor: "Have you turned the flash on?" Customer: "My family in Australia use BT Softphone, I can see them but they can't see me."Advisor: "What brand is your webcam?" Customer: "What's a webcam?"http://www.thesun.co.uk/article/0,,2001310000-2007060025,00.html